This Hosting Service Level Agreement (“Agreement”) is a contract between the person or entity using the Company’s Services (“Customer”) and Connections, Sparked Host (“Company”) and applies to Customer’s use of the Company’s Services. Customer must read, agree with and accept all of the terms and conditions contained in this Agreement. Sparked Host can change this at any time. The following services of ours are covered by this Service Level Agreement: Minecraft server hosting, Minecraft Pocket Edition server hosting, Game Hosting, Web Hosting.
Our SLA only applies to the following types of interruptions:
Our SLA does not apply under the following circumstances.
In the event of non-compliance, the client will be compensated as per the terms below.
If you require any clarification of our SLA or have any questions, please contact us.
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We know many of you are home because of the Coronavirus outbreak (COVID19), and many of you already were on Spring Break, so we are having a sale! Getting a server to play with your friends helps you stay safe and healthy while still being able to hang out with friends, instead of going to a party/event.
Use code SPRINGBREAK2020 for 30% off for 1 month. (Code doesn't apply for Minecraft plans)
Use code MAY2020 for 35% off for 1 month.